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At a glance
Open 365 days a year, Neuhaus balances outdoor adventure with thoughtful family infrastructure, from Seppi’s Wasserspaß water world to dedicated kids programmes and refined regional dining. It is relaxed, generous and deeply connected to the mountains.
Why families love it
Where you'll stay
Family amenities include a changing mat, baby cot, bed guard, kettle, potty, step stool and toilet seat adapter. All rooms also feature a balcony or terrace.
From £295/night*
*Prices from are indicative only - see Terms & Conditions for details.
View Room Types
Gartensuite – 70 m² | 2–4 guests
Spacious suite with garden views and generous living space for families.
Garten Maisonette Suite – 105 m² | 2–5 guests
Split-level suite ideal for larger families wanting extra space and separation.
Suite Tristner – 60 m² | 2–4 guests
Comfortable alpine suite with warm Tyrolean interiors.
Suite Tristner Deluxe – 80 m² | 2–5 guests
Expanded layout with additional living space for longer stays.
Garten Family (from Summer 2026) – 60 m² | 2–4 guests
New family category with garden outlook.
Suite Interior – 55 m² | 2–4 guests
Contemporary alpine suite with cosy layout.
Penken Room – 36 m² | 2–4 guests
Compact yet practical option for smaller families.
Chalet Family Suite – 95 m² | 2–4 guests
Chalet-style accommodation with generous family living space.
Dining for all ages
Dining celebrates regional Tyrolean produce, much sourced from the resort’s own farm and fishery.
Gourmet breakfast buffet at the Marktplatz with regional specialities
Afternoon pastry buffet with Austrian cakes and sweet treats
Five-course evening gourmet menu with three main course choices
Themed evenings featuring Kaiserschmarren, Antipasti and regional cheeses
À la carte dining at Gasthof Neuhaus, including fondue evenings
For younger guests:
Children’s buffet and baby food options
Highchairs, children’s crockery, crayons and placemats
Group lunch available upon request (€8 per child including water)
Experiences for all ages
Life at Neuhaus revolves around mountains, movement and meaningful family time.
Seppi’s Kinderland (3+) with nature-based workshops, slide races, campfires and dairy farm excursions
Chill & Play Area with table tennis, billiards, cinema evenings, bowling alley and play lawn
Seppi’s Wasserspaß water world with slides, family sauna and water playground
Family yoga, kids pilates and swim training
Hiking, cycling, skiing, tobogganing and guided mountain experiences
Scooter tracks, snack garden and forest exploration
Free rental of Joolz strollers, child carriers, scooters and sleds
Easy year-round access to Penken and Ahorn cable cars
Wellness for parents
The 5,800 m² Badehaus offers layered wellness for adults (16 years old +)
Gartenspa
25 m garden pool, textile sauna and relaxation areas.
Himmelspa
Infinity wide-view pool, bubble pool, tea lounge, infrared cinema, soft clay sauna and panoramic event sauna.
Kamillenspa
Traditional sauna and steam baths.
Village Gym
Technogym equipment and full activity programme including yoga and Pilates.
Pampering treatments for body and soul: Our Badehaus pampers you with a wide range of treatments like massages, peelings or cosmetics.
Innsbruck – 80 km (approx. 1 hr 15 min)
Salzburg – 160 km (approx. 2 hrs)
Munich – 210 km (approx. 2 hrs 30 min)
Located close to Mayrhofen train station
Free parking and EV charging
Workation – dedicated office space (Workation Area) and high-speed internet for undisturbed work
Baby and toddler essentials provided
Free rental of strollers, sleds and child carriers
Dog-friendly accommodation
Time zone: GMT+1
Exclusive perks designed to make your family feel truly welcome — from personalised gifts for little travellers to complimentary activities and flexible check-in options.
Booking via The Family Suite includes:
TFS Exclusive Credit: £100 (or equivalent in local currency) towards a family experience
*Subject to Terms & Conditions
Late check-out for the whole family (without room use, subject to availability)
20% off at Gasthof Neuhaus on departure day
Welcome gift for children/teens
Welcome spa explorer cocktail for the whole family