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Neuhaus Zillertal Resort

Mayrhofen, Austria

Where alpine adventure, family wellness and Tyrolean warmth meet in the Zillertal Alps

At a glance

Set in the heart of the Zillertal Alps, Neuhaus Zillertal Resort is a year-round alpine retreat where generations come together. Surrounded by meadows, forests and mountain peaks, the resort blends traditional Tyrolean charm with modern comfort, offering 15,000 m² of gardens, nature play spaces and extensive wellness facilities.

Open 365 days a year, Neuhaus balances outdoor adventure with thoughtful family infrastructure, from Seppi’s Wasserspaß water world to dedicated kids programmes and refined regional dining. It is relaxed, generous and deeply connected to the mountains.

Why families love it

15,000 m² garden with natural swimming lake and 1,000 m² nature playground

Seppi’s Wasserspaß with four slides, indoor and outdoor pools, family sauna and cosy relaxing areas

Complimentary Kids Club (3+) and dedicated Chill & Play teen area

Spacious family suites up to 105 m²

Baby-friendly room amenities included as standard

Easy access to Penken and Ahorn cable cars for year-round mountain adventures

Where you'll stay

Rooms and suites reflect alpine lifestyle, natural materials and mountain views, designed with family comfort in mind. Baby cots and extra beds for children are available upon request. One dog per room is welcome (€35 per day).

Family amenities include a changing mat, baby cot, bed guard, kettle, potty, step stool and toilet seat adapter. All rooms also feature a balcony or terrace.

From £295/night*

*Prices from are indicative only - see Terms & Conditions for details.

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View Room Types

Gartensuite – 70 m² | 2–4 guests

Spacious suite with garden views and generous living space for families.

Garten Maisonette Suite – 105 m² | 2–5 guests

Split-level suite ideal for larger families wanting extra space and separation.

Suite Tristner – 60 m² | 2–4 guests

Comfortable alpine suite with warm Tyrolean interiors.

Suite Tristner Deluxe – 80 m² | 2–5 guests

Expanded layout with additional living space for longer stays.

Garten Family (from Summer 2026) – 60 m² | 2–4 guests

New family category with garden outlook.

Suite Interior – 55 m² | 2–4 guests

Contemporary alpine suite with cosy layout.

Penken Room – 36 m² | 2–4 guests

Compact yet practical option for smaller families.

Chalet Family Suite – 95 m² | 2–4 guests

Chalet-style accommodation with generous family living space.

Dining for all ages

Dining celebrates regional Tyrolean produce, much sourced from the resort’s own farm and fishery.

  • Gourmet breakfast buffet at the Marktplatz with regional specialities

  • Afternoon pastry buffet with Austrian cakes and sweet treats

  • Five-course evening gourmet menu with three main course choices

  • Themed evenings featuring Kaiserschmarren, Antipasti and regional cheeses

  • À la carte dining at Gasthof Neuhaus, including fondue evenings

For younger guests:

  • Children’s buffet and baby food options

  • Highchairs, children’s crockery, crayons and placemats

  • Group lunch available upon request (€8 per child including water)

Experiences for all ages

Life at Neuhaus revolves around mountains, movement and meaningful family time.

  • Seppi’s Kinderland (3+) with nature-based workshops, slide races, campfires and dairy farm excursions

  • Chill & Play Area with table tennis, billiards, cinema evenings, bowling alley and play lawn

  • Seppi’s Wasserspaß water world with slides, family sauna and water playground

  • Family yoga, kids pilates and swim training

  • Hiking, cycling, skiing, tobogganing and guided mountain experiences

  • Scooter tracks, snack garden and forest exploration

  • Free rental of Joolz strollers, child carriers, scooters and sleds

  • Easy year-round access to Penken and Ahorn cable cars

Wellness for parents

The 5,800 m² Badehaus offers layered wellness for adults (16 years old +)

Gartenspa
25 m garden pool, textile sauna and relaxation areas.

Himmelspa
Infinity wide-view pool, bubble pool, tea lounge, infrared cinema, soft clay sauna and panoramic event sauna.

Kamillenspa
Traditional sauna and steam baths.

Village Gym
Technogym equipment and full activity programme including yoga and Pilates.

Pampering treatments for body and soul: Our Badehaus pampers you with a wide range of treatments like massages, peelings or cosmetics.

Family Logistics

Innsbruck – 80 km (approx. 1 hr 15 min)

Salzburg – 160 km (approx. 2 hrs)

Munich – 210 km (approx. 2 hrs 30 min)

Located close to Mayrhofen train station

Free parking and EV charging

Workation – dedicated office space (Workation Area) and high-speed internet for undisturbed work

Baby and toddler essentials provided

Free rental of strollers, sleds and child carriers

Dog-friendly accommodation

Time zone: GMT+1

Family Suite Exclusives

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Exclusive perks designed to make your family feel truly welcome — from personalised gifts for little travellers to complimentary activities and flexible check-in options.

Booking via The Family Suite includes:

TFS Exclusive Credit: £100 (or equivalent in local currency) towards a family experience

*Subject to Terms & Conditions

Late check-out for the whole family (without room use, subject to availability)

20% off at Gasthof Neuhaus on departure day

Welcome gift for children/teens

Welcome spa explorer cocktail for the whole family